The Quality Policy pursued by Cunningham Higgins Motor Company Ltd. is conducted within the framework of the internationally recognised ISO 9001:2000 quality standard.

It is one that imposes upon us the obligation to employ the very highest standards in the operation of our business.

Through it, we seek to replicate, in every aspect of our workmanship, the very highest standards of quality and excellence, which customers expect and for which our business has become renowned.

Guided by the belief that every customer counts, our quality policy has an objective of delivering 100% customer satisfaction at every point in the customer service chain.

“Fixed First Time” is a primary aim of our after sales department and we must continually aim to implement this. Through training and other quality-focused programmes, it has the objective to engender a commitment to quality amongst our personnel.

It is an active policy, subject to regular review by individuals responsible for our internal Quality Systems Reviews, by which our on-going performance is monitored and recommendations for change are made all within a framework that has the need for continual improvement as its primary aim.

Our Quality Policy strives to ensure that we deliver “Right First Time” in both our sales and after-sales offering and we hope that our service meets and exceeds our customers expectations.

Niall Cunningham & Joe Higgins